| Type of Purchase | Premier Credit Card | Premier Cheque Card |
|---|---|---|
| Shopping online | Earn up to 4% back on eBucks | Earn up to 0.5% back on eBucks |
| In-store shopping | Earn up to 2% back on eBucks | Earn up to 0.25% back on eBucks |
In addition to the convenience, safety and great benefits our credit cards have to offer qualifying customers also have the option to select from a select range of special designs. Now you can show your individuality by choosing a credit card design that best suits your lifestyle.
Get automatic membership to the eBucks Rewards programme. By simply using your Premier Credit Card for all your purchases you can maximise the eBucks you earn. You can then spend your eBucks at a wide range of in-store and online partners as well as at the eBucks Shop
You'll need to follow three easy steps to earn eBucks:
Remember: R1 = eB10.
Terms, conditions & rules apply.
Trained staff to help you get things done.
Our dedicated call centre is equipped with trained staff to assist you with any queries you might have about your account.
Terms, Conditions and Rules apply.
Even more family benefits
Up to 8 complimentary SLOW Lounge visits per annum - Domestic or International - for you and your family when you book flights through eBucks Travel
SLOW Lounge boasts many features and services, such as freshly brewed coffee, tasty snacks and an abundance of power sockets, high speed WiFi, private studies, spa treatments, and a selection of books and newspapers to enjoy while you wait for your flight.
SLOW Lounges are located at the domestic terminals of the O.R. Tambo, Cape Town and King Shaka International Airports as well as at the international terminal of the O.R. Tambo International Airport.
Terms, conditions & rules apply
Visa cards all around the world offer millions of people a safe, flexible and convenient ways to pay for the things they need. Whether you are shopping for groceries, buying online or have to make an unexpected trip, your Visa card has you covered.
More than 24 million facilities across 162 countries and territories accept Visa cards and more than a million cash machines in the global network allows you to draw local currency with your Visa card almost anywhere in the world.
You have a local support system should you have a medical emergency while travelling abroad or if your card is lost or stolen: Visa Global Customer Assistance Service (GCAS) - 0800 990 475. This is a free call.
With the countless ways to pay with Visa, it is your perfect local and global travelling companion.
Terms, conditions and rules apply.
Never be left stranded again. Linked and Standalone Petro Cardholders receive free automatic AA Emergency Roadside Assistance which provides a helping hand when you experience problems with your vehicle.
Benefits include
Roadside Repair Service
Tow-in Service
For mechanical or electrical vehicle breakdowns.
These services are limited to forty (40) kilometres round trip. Thereafter, the additional kilometres are for the cardholder to pay.
Accident Towing*:
In the event of an accident, the AA's own towing fleet or an accredited tow contractor fleet of the AA will tow your vehicle from the accident scene to the nearest AA Quality Assured body repairer centre or to a client approved panel shop. This service is available 24/7/365 days a year.
*This service is not covered by FNB. The AA will facilitate the service and it will be for the cardholder's cost.
Stand By You
Courtesy Services**
**Courtesy services are covered up to a maximum of R644 inclusive of VAT for emergencies occurring more than 100 kilometres from your home.
How to use AA Roadside Assistance Service
***Petro Card number is the 16 digit number on the front of your card
Friendly assistance wherever you go in the world.
Through the Global Customer Assistance Service (GCAS) programme, Visa provides high-quality assistance to Visa cardholders when they travel overseas.
This is a multilingual service and is available globally, 24-hours a day, 365 days a year.
The services available include:
If you need assistance please call
0800 990 475
or
+1(0) 410 581 9994
from anywhere in the world alternatively send an email to:
cardcancellationqueries@fnb.co.za
for Lost / Stolen Card and Emergency Card Replacement
or
email
cancellations@fnb.co.za
for Emergency Card Authorisation
You have a local support system should you have a medical emergency while travelling abroad or if your card is lost or stolen: Visa Global Customer Assistance Service (GCAS) - 0800 990 475. This is a free call.
Swipe at no cost and earn rewards. Just for doing everyday things like buying bread & milk. Use your credit card for all your online and everyday purchases and save with every swipe!
With an FNB Card, all swipes are free! That means you save money as there are no transaction fees!
Remember, you also earn eBucks on every swipe!
A free electronic messaging system sending transaction notifications to your smartphone.
inContact offers you the ability to:
inContact will not send messages for transactions on accounts you access via a link or mandate. You can register for this service at any FNB branch.
Decline inContact messages are an innovative and convenient method of advising customers of why their transactions have been declined. These messages are identical to normal inContact notifications and this service is also free.
Helping you understand your declined transactions
Decline inContact is an innovative, free service that lets you know the reason why a card transaction had been declined.
Decline inContact suggests a remedy for each decline, putting the power back in your hands.
This service is absolutely free and no registration is necessary.
Should you ever require additional information on a declined transaction, please call the number on the back of your credit card.
Terms, conditions and rules apply.
Bank safely and securely 24/7 with Online Banking.
Online Banking is the convenient, real-time way to access your accounts. Pay, transfer, trade and invest using easy online navigation - all from the comfort of your couch.
Banking Online is:
When using your Online Banking, you pay no data fees.
|
With Online Banking you can do your day-to-day banking:
You can also buy:
|
You can use Connect to:
You can take control and protect your account by:
You also get additional features that include:
|
View our How to register for Online Banking demo
Terms, conditions + rules apply.
Bank safely and securely anywhere, anytime with Cellphone Banking.
Access your money by banking in the palm of your hands using your cellphone. Even without your bank card, you can now do your banking via Cellphone Banking.
You'll pay no data fees when you use Cellphone Banking.
With Cellphone Banking you can do your day-to-day banking:
You can also buy:
Dial *130*321# to register and start banking on your phone today!
For assistance, call 087 575 9405 .
Terms,conditions and rules apply. .
It's your bank on call.
As an FNB transactional account holder you can enjoy flexible banking at your own convenience.
Speak to a telephone banking consultant or transact via the interactive voice response (IVR) line whenever, wherever via a single access number.
Enjoy the following benefits with telephone banking
To register - simply call 087 575 9404.
Please refer to our pricing guide for fees on specific accounts.
Terms, Conditions and Rules apply.
Discover fast, reliable and secure banking, whenever, wherever on the FNB App. Enjoy full control of your banking 24/7 without the need to go to a branch. Plus,the FNB App is free to use on all major networks. No data costs are charged no matter how many transactions or how long you use the app.
|
Do your day-to-day banking:
You can also buy:
|
You also get additional features that include:
|
Visit your App Store to download the FNB Banking App today. Just register and you're on your way.
Downloading the FNB Banking App is compatible with Android™, Apple™,BlackBerry™ and Nokia™ Symbian devices*.
For queries, email: fnbappsupport@fnb.co.za
To find out how to link your device call: 087 575 0362
View the software license agreement and remote banking agreement
*Android devices include HTC, Samsung, LG, Motorola, Sony Ericsson and Huawei.
BlackBerry devices include the Torch, Storm, Bold and Curve that are OS5 or higher
Terms, conditions, rules and standard network rates apply.
The Credit Card Budget Facility is a convenient feature that allows you to choose from a range of repayment periods from 6 - 60 months
It is ideal for making larger purchases and paying it off over a longer periods of time. Any purchase in excess of R200 can be placed on budget.
The Budget Facility is linked to your FNB Credit Card and the monthly instalments are directly debited off your straight facility.
Enjoy the convenience of having your credit card account paid on time, every time!
Did you know that FNB Credit Card's Auto Payment Solution allows you to pay your account with ease and serves as a safety net? Have the convenience of having your credit card account paid automatically on time, every time. The Auto Payment Solution works with a 'built in' calculator which takes into account any pre-payments and deducts these amounts from the required debit order amount.
Credit cardholders can select one of two convenient Auto Payment Solutions which will be applied monthly to pay your account:
Benefits of an Auto Payment Solution:
Easy steps to maintain an Autopayment via the FNB App:
On the payment due date, your amount payable (as per the payment option you have selected) will automatically be deducted from your bank account and your credit card will be credited subject to one day "uncleared effects".
Replacing your card has become convenient with our Card Delivery service. You will no longer need to go to your nearest branch to collect a replacement card for the one that was lost, stolen or damaged.
Call 087 575 1111 for information on having your card delivered to where you are.
Delivery may take 3 to 5 working days. *Delivery fees apply for Classic, Gold as well as Petro Cardholders.
At FNB we recognise that each person's needs are unique.
For this reason we have introduced personalised and competitive debit and credit interest rates.
Terms and Conditions apply.
Enjoy up to 55 days interest free on purchases made on your straight FNB Credit Card facility. Purchases do not include cash transactions, traveller's cheque purchases and certain forex transactions. For a detailed list of exclusions please see the Terms and Conditions. For any card enquiries, log into the FNB App and chat to our team of bankers via Secure Chat.
Terms and conditions apply
FNB Credit Card customers receive Automatic Debt Protection on the outstanding debt on their credit card in the event of death or permanent disability.
| Automatic Debt Protection (ADP) | ||
| Product Name | Premium | Specified Maximum Amount |
|---|---|---|
|
FNB Petro Card (Standalone) |
No charge |
R1 000 |
|
FNB Aspire Credit Card |
No charge |
R5 000 |
|
FNB Premier Credit Card |
No charge |
R12 000 |
|
FNB Private Clients Credit Card |
No charge |
R12 000 |
| FNB Private Wealth Credit Card |
No charge |
R12 000 |
Top-up Debt Protection Plan
Credit cards are a great way of accessing money when you really need it. FNB Petro Card (standalone only), Aspire, Premier, Private Clients and Private Wealth Credit Card holders qualify for embedded cover at no charge in the event of death or permanent disability from R1 000 to R12 000, depending on your card.
The Top-up Debt Protection Plan is designed to cover any debt on your credit card. This cover is over and above your free embedded cover for FNB Petro Card (standalone only), Aspire, Premier, Private Clients and Private Wealth Credit Card holders. Top-up Debt Protection offers cover for the FULL outstanding balance on your credit card in the event of death or permanent disability, and cover for your minimum FNB Credit Card instalments for up to 12 months in the event of temporary disability and unemployment/ inability to earn an income.
Top Up Debt Protection Plan Terms and Conditions (01 August 2017 to date)
Top Up Debt Protection Plan Terms and Conditions (Prior to 01 August 2017)
Premiums will be calculated on the average outstanding amount during the month, minus the free portion offered under Automatic Debt Protection (ADP).
All the Debt Protection Plan benefits are subject to the terms and conditions (i.e. the policy) as issued by FNB Life.
Contact 087 575 1111 for more info
Become your family's lifesaver with FNB's Lifestyle Protection Cover.
FNB Credit Card holders may purchase lifestyle cover for your loved ones in the event of your death or permanent disability.
Benefits
Fixed amount payable over a period of 6 months, depending on chosen cover amount
| Benefit | R 90 000 | R 60 000 | R 30 000 | R 12 000 | R 6 000 |
| Premium Price | R 95 | R 65 | R 40 | R 30 | R 20 |
Eligibility
For all administrative enquiries, please call 087 736 7772 weekdays 08:00 - 17:00 or send an email to
FNBLife@fnb.co.za
Terms, conditions and rules apply
Global Travel Insurance, at no charge, will keep you covered no matter where you go in the world, when you purchase your return ticket(s) using your FNB Debit, FNB Fusion, Credit Card or eBucks. You will get up to R 5 million cover for the first 90 days of your trip. What's more is we will cover up to 8 travel tickets for your travel companions too.
Save on your insurance and be conveniently covered for the first 90 days of your journey.
How do I get Global Travel Insurance at no charge?
To qualify for Global Travel Insurance at no charge, you require a qualifying FNB Debit, FNB Fusion or Credit Card with which to pay for your travel ticket.
Process
This offer is available to FNB Debit, Fusion or Credit Card holders below the age of 75 who are residents of any of these countries: South Africa, Lesotho, Namibia and eSwatini.
With Global Travel Insurance you get:
For more information view the Global Travel Insurance Policy together with the Schedule of Benefits
For assistance contact:
Global Travel Insurance Help Desk:
0861 490 100
Medical Services Organisation (MSO):
+27 11 521 4575
('Reverse-charge' your call using this number when from anywhere in the world)
If you are over 74, FNB provides a specific type of insurance to suite your needs. For more information view the Global Travel Insurance Policy . These documents are also available from the Global Travel Helpdesk
Please ensure you have a copy of this Travel Policy prior to travelling and ensure you fully understand it.
Protect your card against fraudulent use online. Online Secure uses a One Time PIN (OTP) that is sent to you and comes at no extra cost. To activate Online Secure on your card, you must be an Online Banking user.
Activate your card by logging on to your Online Banking profile and following these prompts:
How to use Online Secure when shopping online:
FNB reaffirms commitment to assist customers impacted by COVID-19
As South Africa and the international community continue to intensify efforts to curb the spread of COVID-19, FNB has reaffirmed its commitment to help SMEs and individual customers whose financial position is adversely impacted by COVID-19.
The Bank continues to work with the Banking Association of South Africa (BASA), in engaging with the SARB and Government on a variety of solutions aimed at supporting both consumers and businesses through these difficult times. We will make further announcements on the nature of this support in the days ahead.
FNB believes that SMEs and an economically viable consumer market are vital to the country's economic growth prospects. It is the collective responsibility of both the government and the private sector to continue working together to identify immediate and long-term initiatives that will provide relief.
Furthermore, the Bank remains open for business to assist SMEs that qualify for credit to stabilise their cash flow and consumers who may want to cover unexpected expenses.
We commend efforts by National Government to contain the spread of COVID-19 and interventions such as the development of a Debt Relief Fund by the Department of Small Business Development.
FNB remains committed to helping consumers and businesses on their financial journey.
Report a lost or stolen card within 24 hours of the incident to a dedicated, toll free, 24 hour hotline and FNB will assist in the event of a non-PIN related fraud incident on your account before the card is cancelled.
Should your card get lost or stolen, call the Lost Card hotline immediately on 087 575 9406
Enjoy the convenience of having your credit card account paid on time, every time!
Did you know that FNB Credit Card's Auto Payment Solution allows you to pay your account with ease and serves as a safety net? Have the convenience of having your credit card account paid automatically on time, every time. The Auto Payment Solution works with a 'built in' calculator which takes into account any pre-payments and deducts these amounts from the required debit order amount.
Credit cardholders can select one of two convenient Auto Payment Solutions which will be applied monthly to pay your account:
Benefits of an Auto Payment Solution:
Easy steps to maintain an Autopayment via the FNB App:
On the payment due date, your amount payable (as per the payment option you have selected) will automatically be deducted from your bank account and your credit card will be credited subject to one day "uncleared effects".
With a Balance Transfer from FNB, you can consolidate your debt and make one repayment, as well as have a holistic view of all your payments in one statement.
Consolidate and transfer your outstanding debt (retail store debt, short term loans, personal loans and other credit card debt) into the budget facility of your FNB Credit Card and pay an interest rate of 15%.
To switch to FNB and benefit from the promotional Balance Transfer rate, apply online or call 0860 FASTAP (0860 327827)
Discover fast, reliable and secure banking, whenever, wherever on the FNB App. Enjoy full control of your banking 24/7 without the need to go to a branch. Plus,the FNB App is free to use on all major networks. No data costs are charged no matter how many transactions or how long you use the app.
|
Do your day-to-day banking:
You can also buy:
|
You also get additional features that include:
|
Visit your App Store to download the FNB Banking App today. Just register and you're on your way.
Downloading the FNB Banking App is compatible with Android™, Apple™,BlackBerry™ and Nokia™ Symbian devices*.
For queries, email: fnbappsupport@fnb.co.za
To find out how to link your device call: 087 575 0362
View the software license agreement and remote banking agreement
*Android devices include HTC, Samsung, LG, Motorola, Sony Ericsson and Huawei.
BlackBerry devices include the Torch, Storm, Bold and Curve that are OS5 or higher
Terms, conditions, rules and standard network rates apply.
Bank safely and securely 24/7 with Online Banking.
Online Banking is the convenient, real-time way to access your accounts. Pay, transfer, trade and invest using easy online navigation - all from the comfort of your couch.
Banking Online is:
When using your Online Banking, you pay no data fees.
|
With Online Banking you can do your day-to-day banking:
You can also buy:
|
You can use Connect to:
You can take control and protect your account by:
You also get additional features that include:
|
View our How to register for Online Banking demo
Terms, conditions + rules apply.
Make the most of your money.
Premier offers you a specialised team of Premier Bankers to help you control your finances.
We offer premier guidance through the world of banking to simplify your banking experience.
To find out more about Premier, call us on 0875 777 000, between 8 am and 6 pm Mondays to Fridays,
and between 8 am to 1 pm on Saturdays.
We are closed on Sundays and public holidays.
Terms, conditions and rules apply.
Save while shopping by using My Coupons from the FNB App.
Simply go to My Coupons, choose a store, view discounted products, select Redeem and enter the WiCode at the till before you pay.
Shop smart and save with FNB.
You don't have to walk into a branch because your team of bankers can assist wherever you are.
So contact us when you need assistance with:
Your team of bankers is supported by financial advisory, travel, investment and insurance specialists.
Get automatic membership to the eBucks Rewards programme. By simply using your Premier Credit Card for all your purchases you can maximise the eBucks you earn.
*Fuel earn is based on the inland ULP 95 petrol price. Only fuel purchases made at Engen will qualify for earn.
Terms, conditions & rules apply.
Premier Credit Card
Your income per year must be between R300 000 and R749 999
Team of bankers
You don't have to walk into a branch because your team of bankers can assist wherever you are.
Get rewarded
Simple account management
Physical address
4 Merchant Place Corner Fredman Drive and Rivonia Road Sandton 2196
Postal address
PO Box 650149 Benmore 2010
